FAQs
ORDERS
Orders must be placed AT LEAST 72 hours in advance of delivery date. We cut the flowers as close to ship date as possible, so this time allows us to make sure you get the freshest stems!
In addition, keep in mind that peonies take 24-48 hours to open up after they arrive, so plan accordingly and order your flower box with ample time for the buds to open. Click here for more information on peony care.
For weekend events, we highly recommend shipping on the Monday prior to the event. The flowers can be conditioned to open slowly in a cooler or rapidly at room temperature in time for an upcoming event. For more information on conditioning your peonies, click here.
To make changes to an order, such as changing delivery date or shipping address, please contact us at alaskabeautypeony@gmail.com. For faster service, please include:
- Subject Line: Your order # - Change Request
- Body: Description of your requested changes
For flower boxes and individual varieties, tax is included in price. For our Peony-Inspired gifts, taxes are based on Alaska state and the state of your shipping address. If your shipping state, county, or city charges tax for products purchased from a business based in Alaska state, then you will be charged tax based on those rates. Note that some states charge tax on shipping.
We guarantee our Alaska peonies. Should your peonies arrive in a damaged condition, please contact us within 24 hours of receiving your order at alaskabeautypeony@gmail.com. For faster service, please include:
- Subject Line: Your order # - Damage Order
- Body: Description of the problem, and photos of damage.
Email us at alaskabeautypeony@gmail.com with your question!
AVAILABILITY
Our short season in Alaska is very dependent on weather and climate. Sometimes the ground is still frozen through June, which delays our season. It's just a part of the joys flower farming above the arctic circle. Unsurprisingly, the peony harvest follows the same pattern as the salmon run in our Cook Inlet.
We have a very short growing and harvest season in Alaska, so by late August, our peonies are pretty much finished. By September and October we no longer have inventory available.
Because of the unpredictability of our peony season in Alaska, we are no longer selling stems based on specific varieties. Instead, please check out our Wholesale Box. If you would like to request a specific variety in the box, please leave us a note in the gift note section at checkout and we will do our best to accommodate your request.
Email us at alaskabeautypeony@gmail.com with your question!
Email us at alaskabeautypeony@gmail.com with your question!
SHIPPING
We ship all our flowers FedEx Priority Overnight to ensure that you're flowers are delivered before noon the next day.
When ordering, please choose the SHIP DATE. You should expect to receive your flowers the following day. We ship Monday - Thursday for deliveries Tuesday - Friday.
- Subject Line: Your order # - Late Shipment
- Body: Description of the problem
When you place an order, our system will send you an confirmation email. When your flowers are packed and ready for shipping, you will receive another email with tracking info for FedEx.
- Subject Line: Your order # - Need Tracking
- Body: Description of the problem.
All our flowers ship FedEx Priority Overnight. You should receive an email with tracking once the box is packed and ready for shipping. The email will link you to the FedEx tracking page.
- Subject Line: Your order # - Shipping Issue
- Body: Description of the problem.
If your order was damaged in shipping, please contact us immediately at alaskabeautypeony@gmail.com. For faster service, please include:
- Subject Line: Your order # - Damaged Order
- Body: Description of the problem, and pictures of the damaged box and flowers.
For shipments to Alaska, Hawaii, or Canada, please contact us at alaskabeautypeony@gmail.com. For faster service, please include:
- Subject Line: Shipping to (your location)
- Body: Items you would like to purchase and shipping address.
Orders are shipped FedEx Priority Overnight to physical addresses only. Once the order has been packed, you will receive an email with tracking information via FedEx.
Each 24” stem is hand cut and packed with care. You will receive your stems with the flower unopened.
Email us at alaskabeautypeony@gmail.com with your question!
Email us at alaskabeautypeony@gmail.com with your question!
Email us at alaskabeautypeony@gmail.com with your question!
PRODUCTS
We do not sell roots or plants, only stems.
Duchess de Nemours and Marie Lemoine show no red flecks on the petals nor golden stamens.
Bowl of Cream is tremendous white but may have a blush tinge. A cold Spring may result in blush tinge which usually fades to white as the flower opens.
If you want the best of our in-season white peonies, check out our White Peony Box.
Our best cardinal red peony is the Red Charm.
Our best watermelon red peony is the Kansas Red.
If you want the best of our in-season red peonies, check out our Red Peony Box.
We cut our peonies as close to ship date as possible to give you the freshest stems possible. Keep in mind that peonies take 24-48 hours to open up after they arrive, so plan accordingly and order your flower box with ample time for the buds to open.
We ship each box with a "peony care" instruction card that give you tips and tricks to caring for your new flowers. You can also reference the care instructions here.
You can purchase a gift card here. Once your purchase is complete, you will receive an email with a unique gift card code. To redeem the gift card, enter code in "discount or gift card code" box in cart at checkout.
If you are sending this gift card to a special someone, you can enter their email and shipping info at checkout and they will receive the email code. If you would like to send different cards to multiple people, please make separate transactions.
Email us at alaskabeautypeony@gmail.com with your question!
Email us at alaskabeautypeony@gmail.com with your question!
Email us at alaskabeautypeony@gmail.com with your question!
VISITS
Absolutely! We offer our Peonies & Pints tour annually. Reserve your tickets on our website. Tours sell out quickly, so check back for added dates throughout the summer.
We do not have a public storefront in Homer, with regular hours. However, you can make local orders through our website for pick up at our pack house during designated hours.
In addition, you can find our flowers through the following florists in town:
- Alaska Food Hub - Drop offs in Homer, Soldotna + Anchorage
- Alaska Flower Mill - Call for orders (907) 226-3626
- Alaska Stems - Call for orders (907) 435-7209
- Forget Me Not Flowers - Call for orders (907) 235-7881