FAQs

ORDERS

Orders must be placed AT LEAST 72 hours in advance of delivery date. We cut the flowers as close to ship date as possible, so this time allows us to make sure you get the freshest stems!

In addition, keep in mind that peonies take 24-48 hours to open up after they arrive, so plan accordingly and order your flower box with ample time for the buds to open. Click here for more information on peony care.

To make changes to an order, such as changing delivery date or shipping address, please contact us at alaskabeautypeony@gmail.com. For faster service, please include:

  • Subject Line: Your order # - Change Request
  • Body: Description of your requested changes
We aim to respond to customer requests within 24 hours.

For flower boxes and individual varieties, tax is included in price. For our Peony-Inspired gifts, taxes are based on Alaska state and the state of your shipping address. If your shipping state, county, or city charges tax for products purchased from a business based in Alaska state, then you will be charged tax based on those rates. Note that some states charge tax on shipping.

For more info on your state’s tax policy, please click here for reference.

We guarantee our Alaska peonies. Should your peonies arrive in a damaged condition, please contact us within 24 hours of receiving your order at alaskabeautypeony@gmail.com. For faster service, please include:

  • Subject Line: Your order # - Damage Order
  • Body: Description of the problem, and photos of damage.
We aim to respond to customer requests within 24 hours.
We love working with florists. If you are interested in a wholesale account, please contact us at alaskabeautypeony@gmail.com. For faster service, please include:
  • Subject Line: Wholesale Account Request
We aim to respond to customer requests within 24 hours.

Email us at alaskabeautypeony@gmail.com with your question!

AVAILABILITY

Our short season in Alaska is very dependent on weather and climate. Sometimes the ground is still frozen through June, which delays our season. It's just a part of the joys flower farming above the arctic circle. Unsurprisingly, the peony harvest follows the same pattern as the salmon run in our Cook Inlet.

More often that not we can expect that fresh cut peonies will begin shipping the from 4th of July through mid-August.

We have a very short growing and harvest season in Alaska, so by late August, our peonies are pretty much finished. By September and October we no longer have inventory available.

Email us at alaskabeautypeony@gmail.com with your question!

Email us at alaskabeautypeony@gmail.com with your question!

Email us at alaskabeautypeony@gmail.com with your question!

Email us at alaskabeautypeony@gmail.com with your question!

SHIPPING

We ship all our flowers FedEx Priority Overnight to ensure that you're flowers are delivered before noon the next day.

When ordering, please choose the SHIP DATE. You should expect to receive your flowers the following day. We ship Monday - Thursday for deliveries Tuesday - Friday.

If they arrive late, please contact us at alaskabeautypeony@gmail.com. For faster service, please include:
  • Subject Line: Your order # - Late Shipment
  • Body: Description of the problem
We aim to respond to customer requests within 24 hours.

When you place an order, our system will send you an confirmation email. When your flowers are packed and ready for shipping, you will receive another email with tracking info for FedEx.

Sometimes these confirmation and tracking emails can land in your SPAM folder. Please check there first.
If you still have not received a tracking email, please contact us at alaskabeautypeony@gmail.com. For faster service, please include:
  • Subject Line: Your order # - Need Tracking
  • Body: Description of the problem.
We aim to respond to customer requests within 24 hours.

All our flowers ship FedEx Priority Overnight. You should receive an email with tracking once the box is packed and ready for shipping. The email will link you to the FedEx tracking page.

Sometimes the FedEx website encounters glitches so the tracking updates are delayed. Once the box has been shipped, we ask that customers get in touch with your local FedEx location to get more information on the location of your package.
If you still encounter issues, please contact us at alaskabeautypeony@gmail.com. For faster service, please include:
  • Subject Line: Your order # - Shipping Issue
  • Body: Description of the problem.
We aim to respond to customer requests within 24 hours.

If your order was damaged in shipping, please contact us immediately at alaskabeautypeony@gmail.com. For faster service, please include:

  • Subject Line: Your order # - Damaged Order
  • Body: Description of the problem, and pictures of the damaged box and flowers.
We aim to respond to customer requests within 24 hours.

For shipments to Alaska, Hawaii, or Canada, please contact us at alaskabeautypeony@gmail.com. For faster service, please include:

  • Subject Line: Shipping to (your location)
  • Body: Items you would like to purchase and shipping address.
We aim to respond to customer requests within 24 hours.
 
At the moment, we are unable to ship internationally outside of US and Canada.

Orders are shipped FedEx Priority Overnight to physical addresses only. Once the order has been packed, you will receive an email with tracking information via FedEx.

We ship Monday - Thursday for guaranteed NEXT DAY delivery before noon in the Continental US + Alaska.
We can ship on Fridays to destinations that offer Saturday service.
Please be sure that someone is available to receive shipment. We are not responsible for shipments left out in the elements.

Each 24” stem is hand cut and packed with care. You will receive your stems with the flower unopened.

Orders are individually processed and packed in a sturdy box with soft padding material and gel packs to ensure that your flowers arrive in good condition.
Peony care instructions are included. It takes approximately 1-3 days for the flowers to full open after they arrive.
Check out the video below to see how we package the flowers:

Email us at alaskabeautypeony@gmail.com with your question!

Email us at alaskabeautypeony@gmail.com with your question!

Email us at alaskabeautypeony@gmail.com with your question!

PRODUCTS

We do not sell roots or plants, only stems.

Duchess de Nemours and Marie Lemoine show no red flecks on the petals nor golden stamens.

Bowl of Cream is tremendous white but may have a blush tinge. A cold Spring may result in blush tinge which usually fades to white as the flower opens.

If you want the best of our in-season white peonies, check out our White Peony Box.

For blush peonies, we have Pecher and Baroness Schroeder.
Bowl of Cream and Amalia Olsen may show more blush after a cold spring.
If you want the best of our in-season blush peonies, check out our Blush Peony Box.

Our best cardinal red peony is the Red Charm.

If you want the best of our in-season red peonies, check out our Red Peony Box.

Our best watermelon red peony is the Kansas Red.

If you want the best of our in-season red peonies, check out our Red Peony Box.

We cut our peonies as close to ship date as possible to give you the freshest stems possible. Keep in mind that peonies take 24-48 hours to open up after they arrive, so plan accordingly and order your flower box with ample time for the buds to open.

We ship each box with a "peony care" instruction card that give you tips and tricks to caring for your new flowers. You can also reference the care instructions here.

You can purchase a gift card here. Once your purchase is complete, you will receive an email with a unique gift card code. To redeem the gift card, enter code in "discount or gift card code" box in cart at checkout.

If you are sending this gift card to a special someone, you can enter their email and shipping info at checkout and they will receive the email code. If you would like to send different cards to multiple people, please make separate transactions.

Email us at alaskabeautypeony@gmail.com with your question!

Email us at alaskabeautypeony@gmail.com with your question!

Email us at alaskabeautypeony@gmail.com with your question!

VISITS

Occasionally we can organize a farm visit. It is usually quite difficult to have a drop in visitor as most farms are working and have tight schedules. Please contact us at alaskabeautypeony@gmail.com. For faster service, please include:

  • Subject Line: Farm Tour Request
  • Body: Description of your request with dates you will be in Homer
We aim to respond to customer requests within 24 hours.
There is a charge for touring a farm and cost varies depending upon the farm.

We do not have a public storefront in Homer, but you can find our flowers through the following florists in town: